WEBSITE TERMS OF SERVICE
For e-commerce items your order is accepted if and when goods are shipped. A confirmation Email or online payment proceeding can't be construed as an order confirmation. Rights are reserved by the vendor to cancel an order without any reason, in which instance a refund payment will be made to the customer. All orders are fulfilled and shipped from London. Customers must inspect delivered goods immediately after receipt before signing confirmation of delivery from shipper. Should the delivered goods be obviously damaged and the damages discovered only after signing of receipt, customers have a period of 5 days to report the damage. If customers neglect to report damaged goods within this period, the right to return or exchange the purchased items is no longer valid. All orders to be governed by and construed in accordance with the laws of the United Kingdom. Sole place of jurisdiction is London, England.
With all online e-commerce orders you will experience art without taking any risk: you can withdraw from your order without any reason, or as well as by returning work(s) acquired within two weeks of arrival for a full refund of the purchase price. Shipping charges can not be refunded. The return option is limited to 2 peaces of artwork quarterly per customer. Due to their nature and the immense risk of damages, unframed and non-mounted photo prints are not suitable for return and therefore are excluded from the return option. If you return the works in damaged condition, you will be required to provide compensation of equivalent worth. Regarding mountings and frames any scratches, spots and breaks have to be considered a total loss. For the sake of protection, goods should only be returned in the original packaging they were sent in, using all the protective materials. Please call beforehand and completely fill out the return slip included in the shipment. In the case of incorrect delivery, shipping and insurance are covered, in all other cases the customer assumes these costs.
JHE may request or collect personal information from online users in a variety of ways, including online forms for ordering products and services and other instances where users are invited to volunteer such information. The data collected is information that identifies you personally, such as: · Your name · E-mail address · Postal address · Telephone numbers · Credit card information · Other billing information
DISCLOSURE OF INFORMATION
SPECIAL OFFERS AND PROMOTIONS
Customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, JHE gives them the opportunity to opt-out from receiving these types of communications.